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| 2 | a set of skills people use to interact and communicate with one another |   
| 3 | greetings, conversations, participating in class |   
| 4 | when talking to an indvidual make_______ eye contact |   
| 5 | _______is key in imporving social skills |   
| 6 | communication makes up anywhere from 75-90% of exchanges |   
| 7 | should vary depending on the number of listeners and intentions of a speaker. |   
| 8 | social skills are important because they allow us to _______ with each other in a predictabile way. |   
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| 1 | eye contact, handshake, body posture, hand gesture and tone of voice |   
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