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6
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Message that comments on matters external to the speakers and listeners rather than the relationship between them.
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7
|
A willingness to react honestly to incoming stimuli.
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8
|
Listener responses to a speaker that do not ask for the speaking role.
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9
|
An unwillingness to receive certain communication messages.
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10
|
Feeling another person's feeling or perceiving something as does another person.
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11
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A process of distortion in which messages are reconstructed to conform to our own attitudes, prejudices, needs, and values.
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12
|
Communication without words.
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13
|
Listener responds in a way that is respectful, empathic, and considerate expressed verbally and nonverbally.
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14
|
Overly complex language that overwhelms the listener instead of communicating meaning.
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17
|
Words whose meanings are difficult to pin down to specifics.
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18
|
A process of putting together into some meaningful whole the listeners' understanding of the speaker's total message.
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20
|
The degree to which a speaker is perceived to be believable.
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